CITADENES AFFORDABLE CYBER SECURITY SOLUTIONS

How It Works

• SOCaaP empowers managed service providers to deliver proactive protection with real time security intelligence and automated responses all managed via a single, scalable platform adaptable to businesses of any size.

Key Benefits

• Enterprise Grade Security: Robust threat detection and incident response
• Proactive Protection: Continuous monitoring and automated defense
• Scalable Platform: Fits businesses of all sizes with ease
• Simplified Management: Centralized control for streamlined operations
• Enhanced Customer Trust: Deliver reliable, cutting edge cybersecurity services

How It Works

• Choose between Xcitium handling everything or collaborating with your team. Either way, you gain real time visibility into client environments, enabling faster threat response and better risk mitigation, all integrated into a white labeled platform.

Key Features

• Fully or Co Managed Options: Adaptable service delivery to fit your operational model
• Real Time Threat Detection: Continuous monitoring and rapid response
• White Labeled Platform: Deliver services under your brand
• Seamless Integration: Easily fits into your current offerings
• Enhanced Client Security: Boosts protection and response capabilities

How It Works

• When a threat hits, Xcitium's team jumps into action using patented containment technology and real time analytics. They isolate and neutralize threats quickly, conduct forensic analysis, and support full recovery all without financial barriers until you engage them.

Key Features

• Zero Down Payment: Immediate help with no retainer or hourly fees
• Real Time Threat Containment: Stops attacks instantly using patented tech
• End to End Incident Handling: From threat detection to post incident recovery
• Expert Led Forensics: In depth analysis to understand and learn from incidents
• Peace of Mind: Elite response team ready when you need them pay only when used

How It Works

• 24/7 monitoring of network and endpoints
• Proactive hunting for hidden threats that evade automated tools
• Deep threat analysis to assess impact and intent
• Tailored response to neutralize threats quickly
• Post incident review with actionable recommendations to harden security

Key Features

• Continuous Monitoring: Real time surveillance across all environments
• Proactive Threat Hunting: Manual, expert led identification of stealth threats
• In Depth Analysis: Intelligence driven understanding of detected threats
• Targeted Neutralization: Fast, minimal impact threat resolution
• Post Hunt Review: Strengthens future resilience through detailed insights and improvements

How It Works

• The process starts with understanding your infrastructure, followed by a customized deployment plan. Xcitium manages setup, integration, testing, and post deployment support ensuring smooth operations and ongoing system optimization.

Key Features

• Customized Solutions: Deployment tailored to your business
• Expert Integration: Seamless fit with your current systems
• Seamless Transition: Minimal disruption to daily operations
• Proactive Maintenance: Regular updates and tuning
• 24 7 Support: Round the clock expert assistance
• Dedicated Project Management : One point of contact for efficient coordination

How It Works

• Xcitium starts with a tailored understanding of your infrastructure and delivers hands on setup, configuration, and testing. After deployment, the support team ensures your system stays secure through ongoing monitoring, maintenance, and rapid issue resolution.

Key Features

• 24 7 Support: Round the clock help to ensure uptime and protection
• Incident Response: Fast containment and resolution of security threats
• Personalized Assistance: Support tailored to your systems and business
• Proactive Maintenance: Regular updates to prevent issues before they occur
• Expert Troubleshooting: Quick fixes for any technical problems
• Dedicated Support Team: Focused specialists delivering responsive service

How It Works

• They start by understanding your business objectives and security needs, then craft a tailored success plan. Through ongoing sup port, performance reviews, and strategic adjustments, they help you stay ahead of threats while achieving measurable business outcomes.

Key Features

• Strategic Onboarding: Fast, smooth setup for immediate impact
• Tailored Success Plans: Custom strategies aligned to your goals
• Risk Mitigation: Proactive threat and risk management
• Training & Enablement: Ongoing team training for effective use
• Continuous Optimization: Regular enhancements to boost performance
• Goal Alignment: Security efforts synced with business growth targets

On‑Premise & Hardware

• Server & OS Installation: From rack planning and unpacking through power, grounding and cabling, we handle end‑to‑end server setup.
   
• Brand Customization: Apply your corporate identity—logos, colors, naming—directly onto the hardware.
   
• Defective Parts Management: We’ll take back failed components for you; if you need to keep them for security, our Retention Service lets you do so hassle‑free.
   
• Super‑Care Maintenance: Premium ongoing hardware checks, updates and minor repairs to keep critical systems running.
   
• Co‑Care Basic Maintenance: Cost‑effective routine servicing to catch small issues before they become big headaches.
   

Software & Training

• OS & Software Installation: Licensed OS installs plus subscription‑based applications—all configured and kept current.
   
• Technical Training: Hands‑on workshops and documentation to get your IT staff fully up to speed.
   
• 24/7 Support Subscriptions: Continuous access to updates, bug fixes and expert advice through our support portal.

Pre‑Installation Planning
Before any work begins, we’ll confirm:

1. Contacts & Site Details (location, environment, schedule)
    
2. Equipment Specs (models, quantities, power/grounding)
    
3. Cabling & Interfaces (network, optical, routing paths)
    
4. Environmental Conditions (temperature, humidity)
    

Cloud Integration

• Architecture review and guidance to ensure smooth onboarding of on‑prem hardware into your private or hybrid cloud environment.
   
• Policy enforcement and security controls to keep data safe across SaaS, IaaS and PaaS platforms.

•  Facility planning (power/AC/design)
   
• Network architecture, topology design or cybersecurity reviews
   
• Data migration or third‑party hardware/software installs
   
• After‑hours or emergency weekend support (unless pre‑arranged)

System Software Updates
We supply all minor and major releases, bug fixes and feature packs for your licensed systems. You handle the install unless you opt for our managed update service.

Super‑Care On‑Site Service

• Fast deployment of advance replacement parts by certified engineers.
   
• Customer‑replaceable items (CRUs) are swapped by you; non‑CRUs get full engineer support.
   
• Defective hardware is removed and returned—just let us know if you need to retain it for data‑security reasons.